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5 Simple steps to measure customer satisfaction

Every business aims to deliver the best customer service but how often do you assess whether customers are willing to purchase your product and services again? How often have you tried to determine how...

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Customer satisfaction survey

Once a couple decided to ditch their favorite restaurant for once and try out a new one for their anniversary. The decent interiors and warm ambiance teased them in. But sadly as they say appearances...

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5 ways for getting the most out of your promoters

You know your Net Promoter Score program is a hit when your NPS survey platform reflects a large number of brand loyalists i.e. your promoters. Promoters are customers that are very loyal to your...

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